Dear Nokia Customer,
Nokia has announced a replacement program for a limited number of chargers Nokia brand produced by a third party vendor. Nokia found that the plastic cover of the affected chargers could come loose and separate, exposing internal components of the charger and causing a risk of electric shock in case some internal components are touched while the charger is plugged into a receptacle.
We are not aware of any accidents or injuries related to the chargers concerned, however, as a preventative measure, we will replace for free models of battery chargers concerned.
Chargers are those produced by BYD between June 15, 2009 and August 9, 2009, with the following types of models
AC-3U AC-3E
and those produced by BYD between April 13, 2009 and October 25, 2009 with the following type of model
AC-4U chargers concerned may have been sold with a Nokia device or purchased separately as accessories. The charger does not fit into this if purchased before June 15 2009, for the AC-3U AC-3E, and before April 13, 2009, Model AC-4U, or if it is a model similar product from another supplier.
The reliability and product quality are the highest priority for Nokia. If you think your charger is suitable for replacement, we recommend that you stop using it and request a free replacement charger.
was arranged an exchange program for all markets in which they were sold the chargers concerned. To reduce the discomfort of our customers, it will be replaced at the country level. Send
specific information on the label of the charger using the menu below to determine if the unit falls under the exchange program.
Chargers are those produced by BYD between June 15, 2009 and August 9, 2009, with the following types of models
AC-3U AC-3E
and those produced by BYD between April 13, 2009 and October 25, 2009 with the following type of model
AC-4U
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